Are there any bottles that are excluded from the tap wine regulation?
Only tap wines that Weinhandlung Ritschard can charge to the respective producer will be reimbursed. In particular, wines that are sealed with synthetic corks or screw caps or wines that have exceeded the recommended drinking age are excluded from the tap wine regulation.
Do I have to buy exactly the same wine again?
No, you have the option of using the value of the tap wine for any other wine.
How is the remuneration of a tap wine calculated?
If the same vintage is still available, the tap wine will be exchanged. Otherwise, you will receive a credit note in the form of a voucher that you can redeem for a subsequent order.
My wine has cones, what now?
If one of the bottles ordered has a tapped taste, this will be reimbursed by us, provided that the tapped wine can be returned to the respective producer for credit. The prerequisite for this is that the fault can be determined and the bottle is still at least ¾ full.