How can I change my password?
If you want to change your password, please log in to your account at the top right of the website. Then go to the online store and click on “My account” and then select “Personal data”. Here you can set your new password.
What do I do if I have forgotten my password?
If you have forgotten your password, please click on the link “Forgot your password or user name?” in the login window. On the following page you can enter your e-mail address and we will immediately send you an e-mail with a link to reset your password.
Do I have to have a customer account to be able to order wine?
No, you do not necessarily need a customer account to order wine from us. Simply select “Order as a guest” during the ordering process.
Can I change my address in my customer account?
Yes, you can access and change your personal data at any time in your customer account.
What advantages does the customer account offer me?
Having your own customer account at Weinhandlung Ritschard offers you various advantages: – You no longer need to enter your address for future orders.– In your account, you can view all the orders you have placed since you created your account.– For follow-up orders, you can reorder old orders directly by selecting the desired items. […]
How do I create a customer account?
A customer account can be created when ordering in the online store. When you have completed your selection of wines and click on the “Checkout” button, you will be asked to create your account. However, you can also create an account without placing an order. To do this, click on “Log in” at the top […]